ASB Bank is one of the largest banks in New Zealand, with over 1.7 million customers. It offers a wide range of banking products and services, including personal and business accounts, loans, mortgages, and investments.
If you’re considering choosing ASB as your bank, you may be wondering if it’s a good choice. In this article, we’ll take a deep look at ASB and assess it’s strengths and weaknesses.
What are ASB Bank’s strengths?
- Strong financial performance: ASB has a strong track record of financial performance. It is rated A+ by Fitch Ratings, which is the highest rating for a New Zealand bank.
- Wide range of products and services: ASB offers a wide range of banking products and services, so you can find everything you need in one place.
- Customer-focused: ASB is committed to providing its customers with a good experience. It has a number of initiatives in place to make it easier for customers to do their banking, such as online and mobile banking, and 24/7 customer support.
- Branch network: ASB has a large branch network, so you can easily find a branch near you.
- Community focus: ASB is committed to supporting the communities in which it operates. It sponsors a number of community events and organizations.
What are ASB Bank’s weaknesses?
- Fees: ASB’s fees are generally higher than those of other New Zealand banks.
- Customer service: ASB’s customer service has been criticized by some customers for being slow and unresponsive.
- Limited digital innovation: ASB has been slow to adopt some of the latest digital banking technologies.
Is ASB a good bank for me?
Whether or not ASB is a good bank for you depends on your individual needs and preferences.
If you’re looking for a bank with a strong financial performance, a wide range of products and services, and a customer-focused approach, then ASB may be a good choice for you.
However, if you’re looking for a bank with low fees or excellent customer service, then you may want to consider other options.
Conclusion
ASB is a good bank for many people. It offers a wide range of products and services, and it has a strong track record of financial performance.
However, it’s important to be aware of ASB’s fees and customer service before you decide if it’s the right bank for you.