The RaboDirect Digipass is a small, handheld device that generates security access codes. These codes are used to log in to your RaboDirect online banking account and authorize transactions.
This provides an extra layer of security to protect your account from unauthorized access.
What is a Digipass?
A Digipass is a security token that generates unique, one-time codes for online banking transactions.
These codes are used in conjunction with your RaboDirect customer number and PIN to verify your identity and protect your account from unauthorized access.
How does a Digipass work?
When you log in to your RaboDirect online banking account, you will be prompted to enter your customer number and PIN. You will then be asked to enter a Digipass code.
The Digipass generates a new code every time you press the orange button on the device. Enter the generated code into the online banking site to complete your login or transaction.
How do I get a Digipass?
If you are a RaboDirect customer, you will automatically be sent a Digipass when you open an eligible account.
If you lose your Digipass, you can request a replacement by contacting RaboDirect customer service.
How do I activate my Digipass?
To activate your Digipass, you will need to follow the instructions that come with the device. The activation process typically involves entering your customer number, date of birth, and a code that is sent to you via email or SMS.
How do I use my Digipass?
Once your Digipass is activated, you will use it to log in to your RaboDirect online banking account and authorize transactions.
To log in, enter your customer number and PIN, and then enter the code that is displayed on your Digipass.
To authorize a transaction, enter the amount of the transaction and then enter the code that is displayed on your Digipass.
If you have lost your Digipass, you should contact RaboDirect customer service immediately. They will be able to issue you a replacement Digipass.