David Bullock is a seasoned technology leader with a passion for driving innovation and delivering tangible benefits to customers.
As the Executive General Manager, Technology and Operations at ASB Bank, he has been instrumental in shaping the bank’s technological advancements and positioning it as a leader in the New Zealand banking industry.
David Bullock’s Career
With over 25 years of experience in the financial services industry, David Bullock brings a wealth of knowledge and expertise to his role as Executive General Manager, Technology and Operations at ASB Bank.
His journey within the bank began in 2018, and since then, he has been instrumental in spearheading ASB’s technological advancements.
Prior to joining ASB, David held senior technology roles at IAG, Bank of New Zealand, and New Zealand Post. Throughout his career, he has consistently demonstrated a keen understanding of the intricate interplay between technology and business strategy.
The various positions Bullock has held over the years include:
- Executive General Manager, Technology and Operations, ASB Bank (2018 – Present)
- Executive General Manager, Technology Operations, Risk and Control, IAG (2016 – 2018)
- Executive Director, Products, Digital and Technology, Bank of New Zealand (2013 – 2016)
- Head of Innovation, Bank of New Zealand (2010 – 2013)
- Head of Business Strategy and Operations for Retail, Bank of New Zealand (2008 – 2010)
David Bullock’s Impact
Under David’s leadership, ASB Bank has embraced a culture of innovation, continuously seeking out new ways to leverage technology to enhance customer experiences.
This commitment to innovation has been recognized by industry peers, with ASB being named the Most Innovative Bank in New Zealand by The Banker magazine in 2023.
Some of the key initiatives that David has overseen include the development of ASB’s mobile app, which has been praised for its user-friendly interface and comprehensive features.
He has also played a leading role in the bank’s adoption of cloud computing and artificial intelligence (AI).
David’s approach to technology is firmly rooted in a desire to deliver tangible benefits to customers. He believes that technology should be used to make banking easier, more convenient, and more secure.
This focus on customer outcomes is evident in ASB’s recent initiatives, such as the launch of its virtual assistant, ASB Maya. Maya is a chatbot that can answer customer questions and provide support 24/7.
In 2023, David was named one of the Top 50 Most Influential People in New Zealand Technology by CIO New Zealand.
David Bullock is a driving force behind ASB Bank’s technological advancements. His commitment to innovation, focus on customer outcomes, and advocacy for diversity and inclusion have made him a respected leader in the New Zealand technology community.