Aotearoa Credit Union

Aotearoa Credit Union Contact Channels

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Aotearoa Credit Union is a New Zealand-owned and operated financial services cooperative with over 18,500 members and 11 branches across the country. 

We understand that our members have different needs and preferences, so we offer a variety of contact channels to make it easy for you to get in touch with us.

Whether you prefer to speak to someone over the phone, email, online chat, or in person, we are here to help.

In this article, we will discuss the different contact channels that Aotearoa Credit Union offers and how to choose the right channel for your needs.

How can I contact Aotearoa Credit Union?

Aotearoa Credit Union offers a variety of contact channels to make it easy for you to get in touch with us.

Phone: You can call us on 0800 263 846. Our phone lines are open Monday to Friday from 9:00am to 5:00pm, and Saturday from 10:00am to 2:00pm.

Email: You can email us at [email protected]

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Online chat: You can chat with us online during our phone opening hours. Simply click the “Chat with us” button on our website.

In person: You can visit one of our 11 branches across New Zealand. To find your nearest branch, please visit our website.

Social media: You can also connect with us on social media. We are active on Facebook, Twitter, and LinkedIn.

Which contact channel is right for me?

The best contact channel for you will depend on your individual needs and preferences. If you have a quick question, you may want to try our online chat service.

If you have a more complex query, you may want to call us or visit a branch in person. Here are some tips for choosing the right contact channel:

  • If you have a quick question, try our online chat service.
  • If you have a more complex query, call us or visit a branch in person.
  • If you prefer to communicate in writing, email us.
  • If you want to stay up-to-date with our latest news and offers, follow us on social media.

Aotearoa Credit Union offers a variety of contact channels to make it easy for you to get in touch with us.

We are here to help you with all of your financial needs, so please do not hesitate to contact us if you have any questions or concerns.

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